Parker Auto Sales recently shared how Blytz® helped modernize its payment and collections process with transparent pricing, reliable autopay, automated text communication, and seamless integration with its' DMS, Auto Master Systems.
When Nathan Smith took over Parker Auto Sales in Knoxville, Tennessee, the dealership inherited a payments provider that created more friction than flow. Autopay functionality was unreliable, support was difficult to access, billing lacked transparency, and the dealership was restricted from accepting Visa cards, limiting both customer flexibility and autopay enrollment.
For a Buy Here, Pay Here dealership managing nearly $10 million in receivables and close to 1,000 active accounts, those challenges created real operational barriers.
After reviewing BlytzPay®, Nathan saw an opportunity to simplify daily workflows, improve customer communication, and bring more predictability to the dealership’s payment process.
“It has been the biggest blessing. I love this company,” said Nathan Smith of Parker Auto Sales.
With Blytz, payments, communication, and transaction syncing now work together inside one connected platform. Parker Auto Sales uses BlytzPay’s automated text communication to send payment reminders, follow up on autopay failures, and keep customers engaged without adding more work for the collections team.
“Blytz’s automated text communication system has become what I like to refer to as my extra employee,” Nathan said. “It automatically contacts our customers for us.”
The result is fewer outbound calls, less manual follow-up, and more time for the team to focus on accounts that need personal attention.
Nathan also points to the Blytz team's responsiveness and partnership as a major difference.
“If I succeed, they succeed. It’s a partnership,” he said.