How Coast to Coast Auto Transformed Collections with BlytzPay and Boosted Autopay by 41%
Coast to Coast Auto was stuck managing collections with disconnected systems. If their DMS or payment processor went down, so did their ability to collect payments. And because autopay setup wasn’t simple, most customers left the dealership without enrolling, leading to missed payments and more manual work.
That all changed with BlytzPay.
A Smoother, Smarter Process
With BlytzPay, Coast to Coast completely reimagined the payment experience, starting at the point of sale. Sales reps can now enroll customers in autopay before they leave the lot. Even if their DMS goes down, they can still collect payments without interruption or manual cleanup.
Built-in messaging and text-to-pay tools work right out of the box—no apps, no downloads—while features like Promise-to-Pay tracking, multi-card storage, and better chargeback protection make the process easier for staff and more convenient for customers.
Real Results
In just six months, Coast to Coast saw:
- A 41% increase in autopay enrollment
- No disruption during DMS downtime
- Simplified systems and higher staff satisfaction
Looking Ahead
Coast to Coast isn’t standing still. As their business grows, they’re continuing to innovate—this time as an early beta partner for BlytzPay’s AI Voice Collector. This new voice-driven payment tool is the next step in building a smarter, more automated collections strategy.
For Coast to Coast, BlytzPay has become more than a payment platform. It’s a long-term partner helping them stay ahead of the curve and keep customers at the center of every interaction.
Read the full case study here.
