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Ella Blvd Motors Takes a Modern Approach to Payments with Blytz®
Garrett Jones, President of Ella Blvd Motors, talks about how his dealership improved the payment experience and simplified collections with Blytz.
BlytzPay Team
Nov 5, 2026
How a third-generation Houston dealership is simplifying collections, improving customer engagement, and making payments more convenient.
Ella Blvd Motors has been serving Houston-area customers since 1972. Now led by third-generation owner and president Garrett Jones, the dealership manages more than 300 customer accounts while continuing the family business his predecessors built.
As the dealership grew and customer expectations evolved, Jones saw an opportunity to improve how his team communicated with customers and collected payments. He wanted more convenient ways to reach customers, greater efficiency, and a simpler payment experience.
Eight months ago, Ella Blvd Motors partnered with Blytz® to make it happen.
Better Communication, Easier Payments
For Jones, one of the biggest improvements was introducing text messaging, a capability the dealership hadn't previously offered.
"I did not have the ability to text, so that was very big for us," Jones says.
With Blytz, the dealership can now communicate with customers through text, making it easier to stay connected and manage payments. Jones says customers have responded positively to the added convenience, with more enrolling in autopay.
The benefits extend beyond communication. By making it easier for customers to manage their payments, Ella Blvd Motors is creating a more efficient collection process while delivering a better customer experience.
Modern Technology, Personal Service
Jones is already exploring additional Blytz capabilities, including BlytzCollect™ AI-powered voice and texting, to build on the dealership's progress. But even as he looks toward greater automation, he values the human support behind the technology.
"Customer service is great. If you call, you get someone on the phone. If there's any issues, they jump right on it," Jones says.
For a family-owned business with more than five decades of history, that combination of technology, convenience, and responsive service matters.
And Jones's assessment of Blytz? "Highly recommend."
Watch Garrett Jones share how Blytz is helping Ella Blvd Motors improve customer communication and simplify payment collection.